Meet the Professionals

Dr. Gil Magilen

Dr. Gil Magilen

Hello, I'm Dr. Gil Magilen and I am dedicated to helping my patients hear better through Hearing Engineering™. I have a PhD in Biophysics, UC Berkeley, followed by neuroscience research at UCSF Med Ctr. In the 35+ years in my hearing aid clinic and research practice, I developed a method called Hearing Engineering™.

While at UCSF, I discovered that hearing aids were sold like simple amplifiers. Practitioners had little technical training and the supporting science was limited. Unfortunately, in this sales-oriented field, that is still true today.

The methods I developed were immediately successful then, and are much better now. I continually urge the industry to bring these methods to hearing aid providers. Their answer is, "Practitioners just want fast and easy ways to deliver the hearing aids. They're not as technically savvy as you are, and don't have your education."

People are astonished when they discover this scientific approach. Those who've worn hearing aids can't believe what we do is not available everywhere and they regret their lost years (and lost money). Many say I do miracles. I don't—it is just science, and I certainly wish I could do more. You can learn more about Hearing Engineering™ in additional articles available on this website.

In an industry where hearing-corrections are not regulated, I'm hoping to increase consumer awareness of the need for Hearing Engineering™. I also hope to attract not only those seeking better hearing, but those who wish to acquire the instrumentation and training to become Hearing Engineers.

Debra Zupo

Debra Zupo

Hello, I’m Debra Zupo. The most important skill needed to help those with hearing impairment is the knowledge of how to custom sound-engineer effective solutions. It is an art and science not taught in audiology programs. I have had 12 years of experience fine-tuning hearing aids with our patented hearing aid fitting technology, under the direct training of Dr. Gil. I am able to skillfully manage the sophisticated sound-processing tools available in today's hearing aids to create programs that match the unique needs of each client.

Why Hearing Engineering?

We all know it's not the glasses that get you to see - it's the prescription!

The same goes with hearing aids.

Unlike getting eyeglasses, where opticians attempt to achieve 20-20, today's hearing aids can be legally sold to consumers without an academic, professional or FDA requirement to correct the person's hearing loss. Without professional standards, those who need hearing aids are at a disadvantage and often become confused. Many find they cannot understand speech in noisy places as well as they would expect. This is due to two factors. First, there are complex biological processes involved in understanding speech, and second, these processes are difficult to address.

Speech hearing test

Hearing Engineering differs from traditional ways of fitting hearing aids, allowing patients to get the most out of their devices. On average, patients fit by Hearing Engineers achieve three times better speech understanding in the presence of noise. Rather than making small "tweaks" the hearing aids, Hearing Engineers attempt to restore hearing to normal levels. Even for people with severe hearing loss, restoration of normal hearing levels can be expected.

Hearing aids obtained without Hearing Engineering can help to a limited degree, however without verifiable measurements and standards it is almost impossible for the user to be confident they are hearing their best. Hearing Engineering combines the fields of sound engineering and brain science. Using measurement and verification, Hearing Engineers skillfully and effectively address each individual's unique hearing difficulties and capabilities.

How well will Hearing Engineering work for me?

That depends.

Each individual has unique challenges in three biological areas: (1) their individual hearing loss, (2) their challenges with processing sound into words, and (3) their difficulty focusing on a speaker's voice in the presence of other sound.

Hearing Engineering takes advantage of a person's strengths. Depending on the need and desires of the individual, custom prescriptions can be optimized for different situations - like choosing reading glasses or sunglasses.

Hearing Aid Application

Why is Hearing Engineering so effective a solution today? Thirty years ago, digital hearing aids had about 20 transistors. Now, hearing aids have internal sound processors that rival the capabilities of professional recording studios. This means that a trained Hearing Engineer can use their expertise and patented instrumentation to customize sound engineered prescriptions that optimize a person's ability to understand speech in their real-world situations.

The Hearing Engineers at Walnut Creek Hearing Aid Center provide free demonstrations, and comparative measurements to verify both the enhanced sound experience and also the improved ease in understanding voices.

Extended Introductory Video

The extended intro video, shown below, will help to give you an even fuller sense of our practice:

Walnut Creek Hearing - Long Video Intro Preview

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Walnut Creek, CA 94595

Next to Rossmoor Shopping Center's Safeway(925) 933-3314
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