Frequently Asked Questions

Q. What do hearing aids cost at your office?

Our hearing aid aids range in price from $1,000 to $4,000 each. We will be happy to discuss what is most appropriate for you at your free hearing test.

During the hearing test you will gain an in-depth understanding of your hearing. If you wear hearing aids, you will why your current hearing aids are meeting, or not meeting, your needs.

You will also learn, in-detail, how hearing engineering might benefit you.

The price you pay for the hearing aid consists of:

Q. Can you refer me to some place closer to where I live?

Unfortunately, today practitioners are not trained with sound-engineering skills. The hearing aid measurement instrumentation we use is not available at other offices.

The best an individual can do is to make sure the hearing aids they purchase elsewhere pass our Whisper and Hearing-in Noise Tests as well as possible.

Q. Why do you bundle Life-of-the-Aid services in with your hearing aids?

You don’t buy hearing aids for a month. You buy them expecting to hear well with them for as many years as possible. That takes ongoing support.

We bundle our services because things change. Services are important. We bundle those services so we can address those changes without any additional cost to you.

Q. How can I evaluate my hearing aids?

Besides our Whisper and Hearing-in Noise Tests, take the hearing aids off in every setting where you have difficulty. Determine if the hearing aids bring you to a level of hearing equal to normal hearing individuals.

Q. What can I expect, if I have poor speech intelligibility scores on my hearing test?

Individuals with poor speech intelligibility scores will have a much harder time understanding speech in real-life situations then those with normal scores.

The Hearing Engineer must customize the hearing aids special sound-processing features to the individual’s unique capabilities. Controlling the full spectrum of sound, optimizing directional microphone and speech-in-noise managing features, a speaker’s voice can be enhanced to an individual’s best advantage.

Trial hearing aid

Q. Can I try a hearing aid?

We offer a trial period that exceeds the 45-day period mandated by the state of California. We will extend your trial to give you all the time you need to evaluate the hearing aid before making a purchase. Do not keep a hearing aid if it does not add significantly to your quality of life. If you decide not to purchase the hearing aid, you will be fully refunded.

Q. How long should a hearing aid last?

Most people replace their hearing aids every 5-10 years.

"Hearing Loss" Vs "Hearing Impairment"

The most common complaint of those with a hearing deficit is not, "I can't HEAR sound" but rather, "I hear the SOUND, but I don't understand the WORDS, especially in noisy places." Conventionally fitted aids don't solve the problem. Difficulty understanding conversations persists.

Tone hearing test in Walnut Creek, CA

Dr. Gil Magilen makes a clear distinction between "hearing loss", the loss of audibility of sound, and "hearing impairment", loss of the abilities to understand WORDS and to clearly separate the speaker from surrounding noise.

The root of the problem individuals face is not their "hearing loss" per se; it is their brain's difficulty in turning sound into meaningful words. Hearing WORDS requires three indispensable components: audibility of sound, neural processing and cognitive processing.

When sounds are made audible they become available to be processed into words. The neural processing transforms the sound into information that can be used by the brain to make words. The cognitive processing puts the correct word to the sound that was spoken. The end result is the experience of "hearing words".

When a person acquires a loss of audibility for soft sound, it creates a challenge to the cognitive processing of the brain to make up for the loss of information.

The hearing-impaired experience great difficulty with speech spoken quickly even when it is spoken loudly. The words seem to blur and run together, making it difficult to separate the speech stream into meaningful words. Understanding words is far more complex than hearing sound.

There are other factors affecting the ability of the hearing-impaired to understand spoken material. The pitch of the speaker's voice, acoustic reflections from walls, background noise and topic familiarity can all significantly impact speech comprehension. The hearing-impaired often require face-to-face communication in which the movement of the lips, jaw and mouth aid in the process of decoding the spoken message. However, this cognitive-sensory integration demands considerable mental effort and may leave the listener exhausted.

70s Friends talking in Walnut Creek, CA

The likelihood of hearing impairment increases as a person ages. It is far more common among those over 70 than among the young or middle-aged. Compounding the hearing problem is the challenge of recalling words from memory. Hearing and memory work together to decode spoken language. Conventionally fitted aids don't solve the problem, and people still find difficulty understanding conversations.

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Start your path to hearing better today. Call us at (925) 933-3314 or send us a message via the form below:

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Walnut Creek Hearing Aid Center
1986 Tice Valley Blvd.
Walnut Creek, CA 94595

Next to Rossmoor Shopping Center's Safeway (925) 933-3314
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